Important Notice: As a B2B supplier, Bavaria’s Best Beer exclusively serves business customers. The statutory right of withdrawal for consumers does not apply to commercial transactions.
- Before Payment: Orders may be cancelled without charge before payment is received.
- After Payment: Once payment has been received, orders are final and cannot be cancelled. This policy is necessary because:
- We immediately begin sourcing products from multiple breweries upon payment receipt
- Container logistics and documentation processes are initiated
- Products are specifically compiled according to your order
- Modifications: Order modifications after payment are only possible in exceptional cases and require mutual agreement. Additional costs may apply.
- Force Majeure: In cases of force majeure preventing order fulfillment, we will refund payments in full.
- Returns: We accept no returns under any circumstances. All sales are final once goods leave our warehouse.
- Refunds: NO REFUNDS will be issued except in the single case described in Point 4 (Force Majeure). This includes but is not limited to:
- Change of mind after payment
- Import restrictions discovered after ordering
- Quality concerns after goods leave our warehouse
- Damage during transport
- Longer than expected shipping times
- Changes in your market conditions
Important Declaration: By placing an order and submitting payment, you explicitly acknowledge and accept that:
- All sales are final
- No returns are accepted
- No refunds will be issued (except force majeure as per Point 4)
- You have read, understood, and agree to these terms
These terms are designed for B2B transactions and reflect the nature of international container shipping of perishable goods.
